Privacy Policy
Effective Date: January 1, 2023
Last Modified: April 29, 2024
Acceptance of the Terms of Service
At Doorcast, we are committed to ensuring the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information gathered in our web application and mobile (iOS and Android) applications (further referred to as ‘the application’).
By downloading, installing, accessing, or using our application, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with any aspect of this policy, please refrain from using or accessing the application.
Information We Collect
We may collect personal information such as user’s email address, phone number, and other contact details when registering an account with the application. We may collect property and resident information, provided by you and thirty-party sources, to display tables and visualizations and provide insights and analytics to users within your company throughout the application. We may collect data pertaining to audits, including questions, responses, and any applicable media, in course of configuring and performing audits by users within your company. We may collect information about your mobile device, including its unique device identifier, operating system, and mobile network information when utilizing the mobile (iOS and Android) application. We may gather information about your device, browser, and usage patterns when you access or interact with the application.
How We Use Your Information
We use the information you provide to provide you and users within your company with details pertaining to properties including but not limited to current and upcoming vacancy, financial details, and market insights. We use the information provided, both from you and third-parties, to display tables and visualizations to users through the application, and to provide insights and analytics related to property management activities. We use the information you provide to allow users in your company to administrate and perform audits on your property, including unit condition, maintenance issues, and other related uses. We may analyze usage patterns and other data collected to enhance the functionality, performance, and user experience of the application. We may use your contact information to send you important updates, notifications, and administrative messages related to your properties. If you contact us with questions or concerns, we may use your information to respond to your inquiries and provide customer support.
Data Sharing and Disclosure
We may share your information with third-party service providers who assist us in operating the application, conducting audits, and providing other services. We may disclose your information when required to comply with applicable laws, regulations, legal processes, or government requests.In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
Data Security
We implement reasonable measures to protect the security of your personal information and audit responses. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute – security of your data.
Your Choices and Rights
You may review, update, or delete the personal information associated with your account by accessing your account settings within the application. You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly.
Childrens Privacy
Our applications are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately.
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the revised policy on our website or through other appropriate channels. Your continued use of the application after the changes are implemented constitutes your acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please contact us at:
Doorcast, LLC
2545 E Southlake Blvd.
Southlake, TX 76092-6609
support@doorcast.com